My client is very thoughtful and usually makes the right decisions... but it takes them forever. How can I get them to move more quickly?
Assuming the client is "on board" with your actions/ recommendations, it is important to show the client either what they will make or lose as a result of a delayed decision. Some managers try to get everyone on board before making a decision. Not bad, maybe essential... but critical to any decision is "when" and there are a variety of techniques to set that time.
Here's one: Start by arbitrarily selecting a time (vs. asking staff to choose one) and see what the reaction is e.g., Do you think we can get this in place by April 1st? If there is no objection, start using that date in all communications and in particular in financialanalyses and projections.
Note: If you can actually change the decision-making process to one that will be most effective for everyone involved. It is amazing to see how many ideas/ recommendations die an "unnatural death" because of delays, committees, and lack of leadership (support) at the top.
Tip: Send a memo to the top project executive showing how much
money is made or saved per month/week/day by making a timely decision. There’s nothing like bottom-line implications to motivate people to move.